FAQ

A: Heck yeah! We created youbody specifically for you and everybody. Go ahead, call up your friends, cousins, grandma, and coworkers, and give them the good news.

A: The youbody pod works best with 3 packets, but if you decide to experiment and add more or less, that’s totally your call. With youbody, you have full permission to wash your way!

A: Any 3 packets should last you about a week. It depends on how much you like to lather up!

A:  There’s no right or wrong place to shake up your youbody pod, but if we had to choose, we’d say the shower.

A: Pop your youbody pod in the dishwasher once every 4 - 6 weeks to keep it squeaky clean.

A: We designed each and every fragrance to work together. Any combination you’re feeling is pretty much guaranteed to smell amazing. Besides, it wouldn’t be a fully customizable wash if all fragrances didn’t work together.

A:  All youbody packets break down into clean energy in 120 days, so no need to recycle them. They’re good for you and the planet!

A: Your pouf should last a year or a bit longer. Look at you go, making that long-term investment!

A: At this time, we cannot offer replacement poufs, but we’re working on it. Wash your youbody pod regularly in the dishwasher to keep your pouf in good shape.

A: Nope! We designed the youbodycare system to work together, so the packets and the pod are a package deal. They go together like peanut butter and jelly, macaroni and cheese, and youbody and you.

A: You can order your youbody kit online only. At this time, we are only shipping domestically in the US. If you live out of state and really want to get your hands on a youbody kit, send us an email at hello@youbodycare.com and we’ll add your hometown to our list of youbody expansion plans.

A: Stuff happens! Click here to reset your password. If that doesn’t work, send us an email at hello@youbodycare.com.

A: Get 5 boxes of your favorite powders delivered to your door for only $55 per month.

A: Keep your eyes on the prize. You can view your order along it's journey with the provided tracking number. If you still need help, you can contact us at: hello@youbodycare.com.

A: Yes. If you need your box of youbody packets sooner than later, or later than sooner, you can do that at any time during a 30 day period. Just login to your account to adjust your shipping frequency.

A: If your youbody pod isn’t quite what you hoped for, click here to see our return policy.

A: They say you don’t know a good thing until it’s gone…but if you really do want to cancel your subscription, click here to see our cancellation policy.

A: Yes. Simply log into your account and select “skip this month”.

A: Your orders are being prepared with the highest sanitary standards and care. Our team cares for your safety and well-being, and we’re following CDC guidelines to keep ourselves and facility clean. We’ve implemented social distancing measures and have made gloves, masks, and team temperature monitoring mandatory for all staff members, as well as sanitizing our facility 4 times per day.